Leadership Team
Founder & Chief Executive (Semi-retired)
Fran O’Connell, RN,MS,FNP,CMC
A Holyoke native, registered nurse, and former officer in the U.S. Army Nurse Corps, Fran founded O’Connell Care at Home in 1987. He was one of a very few area geriatric care managers also practicing as a nurse practitioner. Fran received a BS in nursing from Columbia University, New York, NY; an MS as a family nurse practitioner from the University of Massachusetts, Amherst. He and his wife Kim have three daughters and a son. Fran enjoys writing music, traveling, horseback riding, and making a difference in the lives of others. He & Kim now share most of their time between residences in Vieques Puerto Rico and a family farm in New Hampshire.
Chief Operating Officer
Danielle Lord
Danielle joined O’Connell shortly after receiving her master’s degree in health care management from Springfield College. Her first position was as a care coordinator herself and over the years has experienced most every position. When not working, Danielle enjoys relaxing time with her husband Brett and their two adorable sons Leo and Auggie. She also enjoys the beach, reading, and spending time with friends.
Finance Manager
Pauline Moore
Pauline Moore joined the O’Connell team in 2015. Pauline studied accounting at Holyoke Community College and at the Isenberg School of Management at UMass Amherst. She has held a variety of accounting positions over her 20+ year career and enjoys applying those experiences and mentoring others at O’Connell. Pauline and her husband enjoy gardening, dancing, listening to the blues, reading, and spending time with their daughters.
Director of Human Resources
Allison Garriss, SHRM-CP
Born and raised in western Massachusetts, Allison joined the O’Connell team in 2022. She studied Sociology and Political Science at Umass Amherst and received a master’s degree in Organization Management from Springfield College. Allison’s career path has always been about her passion for helping others and she has done this through a variety of roles with agencies that provide support and services to people in the community. In 2013, Allison was featured as one of Business West’s 40 Under 40 for her career accomplishments and volunteer activities in our local community. She was also awarded “Hockey Mom of the Year” by the Springfield Thunderbirds in 2023 and received the Community Salute award from Umass Athletics and the Massachusetts Lottery in 2024. In her free time, Allison enjoys watching her son, Jag, play hockey, football and lacrosse as well as spending time with her husband Matt and their dog Freedom.
Office Manager – E. Longmeadow & Palmer, MA
Michelle Tardy
Michelle is a 25-year health care industry professional who gladly tells anyone that she loves the health services field and has enjoyed “almost” every minute she’s worked in it. She has a deep passion for helping others and serves as role model at O’Connell for commitment to dedication to exceptional service to clients. Michelle is a mom of two amazing kids, Nicholas and Kendall. When not working she enjoys spending as much time with them as possible.
Office Manager – Westfield, MA
Tiffany Michon
Tiffany has been with O’Connell’s since 2018. She has had a passion for the healthcare field since she was an adolescent. She has taken on multiple roles within O’Connell; starting off as a Caregiver, then Care Coordinator, Lead Coordinator, and now Manager for the Westfield office. In her down time, Tiffany enjoys spending time with her son Rojai, listening to music, watching movies, arts & crafts, and spending time with her family.
Office Manager – Greenfield, MA
Emma Hudgik
Emma, a Western MA native, has been with O’Connell’s since 2022, where she started as a Care Coordinator. She enjoys fostering a close connection with the aids, clients and office team in Greenfield. Keeping a fun and energetic work environment is an important part of her office culture. When not at work, she enjoys spending time with her daughter Luna, having dance parties, going on hikes, making art, and visiting the local farms. Emma enjoys Cooking vast homemade meals, and hosting events with her friends and family. Emma also studies Herbalism and Holistic medicine, as a Certified Bio-regional Herbalist, and uses her knowledge to foster relationships within the local community.
