Leadership Team

Founder & Chief Executive (Semi-retired)

Fran O’Connell, RN,MS,FNP,CMC

A Holyoke native, registered nurse, and former officer in the U.S. Army Nurse Corps,  Fran founded O’Connell Care at Home in 1987.  He was one of a very few area geriatric care managers also practicing as a nurse practitioner.  Fran received a BS in nursing from Columbia University, New York, NY; an MS as a family nurse practitioner from the University of Massachusetts, Amherst.  He and his wife Kim have three daughters and a son.  Fran enjoys writing music, traveling, horseback riding, and making a difference in the lives of others.  He & Kim now share most of their time between residences in Vieques Puerto Rico and a family farm in New Hampshire.


Danielle Lord

Chief Operating Officer

Danielle Lord

Danielle joined O’Connell shortly after receiving  her master’s degree in health care management from Springfield College. Her first position was as a care coordinator herself and over the years has experienced most every position.  When not working, Danielle enjoys relaxing time with her husband Brett, their two adorable sons Leo and Auggie, and their dog, Boggs. She also enjoys the beach, reading, and spending time with friends.


Pauline Moore Team Picture

Finance Manager

Pauline Moore

Pauline Moore  joined the O’Connell team in 2015.  Pauline studied accounting at Holyoke Community College and at the Isenberg School of Management at UMass Amherst.   She has held a variety of accounting positions over her 20+ year career and enjoys applying those experiences  and mentoring others at O’Connell.   Pauline and her husband enjoy gardening, dancing, listening to the blues, reading, and spending time with their daughters.


Director of Human Resources

Hilary Barnard

Hilary, originally from the Finger Lakes Region of New York State, joined the O’Connell Leadership Team in April 2021.  She attended college at SUNY Brockport, just outside of Rochester, NY; graduating with an undergraduate degree in Marketing. Hilary is currently in the Masters’ of Education program at Northeastern University and will graduate with a degree in eLearning and Instructional Design at the end of 2021. She comes to us with 13 years of experience in the retail industry, holding a variety of leadership positions throughout her tenure. When not working, Hilary enjoys spending time with her two Boston Terriers’, Georgia and Watson and spending time with her family and friends in the Adirondacks in Upstate NY.


Michelle Tardy Team Picture

Office Manager – Springfield MA

Michelle Tardy

Michelle is a 25-year health care industry professional who gladly tells anyone that she loves the health services field and has enjoyed “almost” every minute she’s worked in it.   She has a deep passion for helping others and serves as role model at O’Connell for commitment to dedication to exceptional service to clients. Michelle is a mom of two amazing kids, Nicholas and Kendall. When not working she enjoys spending as much time with them as possible.



Office Manager – Holyoke


Brigit Shea-O’Connell

Brigit received a bachelor’s degree in Hospitality Management from the Isenberg School of Management at UMass Amherst. She worked in the hospitality industry before joining O’Connell Care at Home as a scheduling care coordinator in 2015. ” I think I was drawn to home care for the same reasons I was initially drawn to hospitality, I enjoy helping people. The transition to health services was pretty easy as my education and experience in hospitality applied in so many ways, and what we do at O’Connell Care is much more personally rewarding.  Brigit enjoys spending free time with friends and family, traveling, and hiking with her dog Rusty.


Office Manager – Westfield MA

Melissa Wuerth

Starting out as a homemaker herself, Melissa has almost two decades of combined homecare experience.  She worked her way up to scheduling coordinator in 2014, and since 2021 has joined O’Connell Care at Home as Office Manager for Westfield.  Melissa has multiple experiences in facilitating company transitions, onboarding, and training, and she takes pride in an acute attention to detail and a strong passion for elder care.  She has a deep respect for her caregivers and loves any opportunity to support her team, foster growth and elevate them to the next level.    
When not working, Melissa enjoys reading, cooking, yardwork, and most importantly spending time with her husband and two beautiful girls.   


Office Manager – Greenfield/South Hadley MA

Ashley St.Germain

Ashley comes to us as the former Director of Communications at Guided Senior Living Homecare in Plymouth. She has both the experience and the passion in providing quality home care options to the senior community and will bring a lot of fresh ideas to the company.